Allgemeine Geschäftsbedingungen der PATER et FILIUS GmbH
1. Geltungsbereich
Diese allgemeinen Geschäftsbedingungen (“AGB”) der Pater et FILIUS GmbH (im Folgenden: “P&F”) gelten für sämtliche Verträge, die ein Kunde mit P&F über den Online-Shop von P&F abschliesst. Der besseren Lesbarkeit halber wird in diesen AGB jeweils die Formulierung “Kunde” verwendet. Damit ist die jeweils weibliche Form mit einbezogen.
Als Kunden im Sinne dieser Bestimmung gelten sowohl natürliche als auch juristische Personen, Verbraucher oder Unternehmer.
2. Vertragsschluss
Die im online-Shop von P&F enthaltenen Produktdarstellungen dienen der Abgabe eines rechtlich verbindlichen Angebotes durch den Kunden.
Der Kunde kann sein Angebot über das im Online-Shop von P&F integrierte Online-Bestellformular abgeben. Bei einer Bestellung über das Online-Bestellformular gibt der Kunde nach Eingabe seiner persönlichen Daten und durch Klicken des Buttons “place order” im abschliessenden Schritt des Bestellprozesses ein rechtlich verbindliches Angebot in Bezug auf die im Warenkorb enthaltenen Waren ab. Vor verbindlicher Abgabe der Bestellung kann die Bestellung jederzeit nochmals korrigiert und geändert werden.
P&F wird den Zugang des Angebots des Kunden unverzüglich per E-Mail bestätigen. Diese Zugangsbestätigung stellt allerdings noch keine Annahme des Vertragsangebotes dar. P&F kann das Angebot des Kunden durch eine per E-Mail übermittelte Auftragsbestätigung oder durch die Auslieferung der Ware annehmen. P&F ist jedoch auch berechtigt, die Annahme der Bestellung – beispielsweise nach Prüfung der Bonität des Kunden – abzulehnen.
Die Bestelldaten werden von P&F gespeichert und für die Ausführung einer Bestellung verwendet. Es findet keine anderweitige Verwendung dieser Daten statt und die Daten werden vertraulich behandelt.
P&F führt die Bestellabwicklung und die Kontaktaufnahme mit dem Kunden per E-Mail und automatisierter Bestellabwicklung durch. Der Kunde hat sicherzustellen, dass die von ihm angegebenen E-Mail-Adressen richtig sind, und er die von P&F an diese Adresse gesendeten E-Mails empfangen kann. Bei der Verwendung vom SPAM-Filtern hat der Kunde sicherzustellen, dass P&F sowie die von P&F mit der Bestellabwicklung beauftragten Dritten dem Kunden E-Mails zustellen können.
3. Preise
Die von P&F im Online-Shop angegebenen Preise sind Endpreise und beinhalten sämtliche Preisbestandteile, einschliesslich der gesetzlich geschuldeten Mehrwertsteuer. Zusätzlich anfallende Liefer- und Versandkosten werden bei der jeweiligen Produktdarstellung im Angebot separat angegeben.
Rabatte oder Rabattgutscheine können nur zu den jeweils ausgeschriebenen Aktionsbedingungen eingelöst werden.
4. Zahlungsarten und Zahlungsbedingungen
Folgende Zahlungsarten werden für Bestellungen im Online-Shop von P&F akzeptiert: Kreditkarte, Paypal und Vorauskasse per Überweisung.
Bei Vorauskasse per Überweisung ist die Zahlung sofort nach Erhalt der Zugangsbestätigung auf die dort angegebene Kontoverbindung fällig.
Bei Zahlung per Kreditkarte erfolgt die Reservierung des Betrages bei Abschluss der Bestellung, die Belastung des Kontos des Kunden bei Versand der Ware.
Bei Zahlung per Paypal werden die Kunden beim Bestellvorgang auf die Seite von Paypal geleitet, wo die persönlichen Zugangsdaten eingegeben werden müssen und die Zahlung an P&F bestätigt werden muss.
5. Keine Aufrechnung
Die Aufrechnung mit eventuellen Gegenansprüchen sowie Zurückbehaltungsrechte sind ausgeschlossen.
6. Widerrufsrecht
Es gelten die separat aufgeführten Hinweise zum gesetzlichen Widerrufsrecht für Verbraucher. Dieses Recht räumen wir unseren Schweizer Kunden gleichermassen ein.
7. Liefer- und Versandbestimmungen
Die Lieferung der Bestellungen erfolgt auf dem Versandweg an die vom Kunden angegebene Lieferanschrift. Sollte eine Auslieferung an den Kunden nicht möglich sein und das beauftragte Transportunternehmen die Waren an P&F zurück senden, so hat der Kunde die Kosten für die erfolglose Lieferung zu tragen.
Die Lieferzeiten sind in den Bestellvorgängen definiert und können von den Kunden mitentschieden werden.
Fällt der letzte Tag der Lieferfrist auf einen Samstag, Sonntag oder einen am Lieferort staatlich anerkannten allgemeinen Feiertag, so tritt an die Stelle eines solchen Tages der nächste Werktag.
8. Mängelhaftung
Es gilt die gesetzliche Mängelhaftung.
Es wird zudem ausdrücklich darauf hingewiesen, dass im Einzelfall leichte Farbabweichungen zwischen dem auf dem Bildschirm des Kunden angezeigten und dem verkauften Produkt bestehen könnten. Dies beruht auf der Verwendung unterschiedlicher Browser und/oder elektronischer Programme und stellt keinen Mangel des Produkts dar.
9. Haftungsausschluss
P&F haftet unbegrenzt im Falle von Schäden der Kunden nur dann, wenn P&F den Schaden vorsätzlich oder grob fahrlässig herbeigeführt hat. Wenn ein Schaden durch eine Verletzung einer Verpflichtung von P&F entstanden ist, deren Erfüllung die ordnungsgemässe Durchführung des Vertrages überhaupt ermöglicht und auf deren Einhaltung der Kunde regelmässig vertraut oder vertrauen darf, so ist die Haftung von P&F auf den vorhersehbaren, vertragstypischen Schaden begrenzt. In allen anderen Fällen ist die Haftung von P&F unabhängig vom Rechtsgrund ausgeschlossen.
Diese Haftungsregelungen gelten auch für eine persönliche Haftung der Organe, Mitarbeiter und Erföllungsgehilfen von P&F.
10. Datenschutz
Es gilt die separat aufgeführte Datenschutzerklärung.
11. Sonstiges
Für sämtliche Verträge, die ein Kunde mit P&F schliesst, gilt ausschliesslich Schweizer Recht und ein ausschliesslicher Gerichtsstand am Sitz von P&F in der Schweiz.
Sollte ein Teil dieser Allgemeinen Geschäftsbedingungen nicht durchsetzbar sein oder werden, so hat dies keinerlei Auswirkungen auf die Durchsetzbarkeit der anderen Klauseln dieser Allgemeinen Geschäftsbedingungen, die allesamt uneingeschränkt gültig und wirksam bleiben.
P&F behält sich das Recht vor, diese Allgemeinen Geschäftsbedingungen jederzeit zu ändern. Auf Geschäftsbeziehungen mit Kunden findet jeweils die Version Anwendung, die zum Zeitpunkt des Zustandekommens eines Vertrages mit einem Kunden in Kraft war.
Terms and conditions
Please read all terms and conditions.
As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just mail us on contact@paterfilius.com
Application
- These terms and conditions will apply to the purchase of the goods by the customer. The supplier is PATER et FILIUS GmbH, a company registered in Switzerland und number CHE-199.196.846 whose registered office is at
Neu Letten 6a
8192 Zweidlen
Switzerland
With email address contact@paterfilius.com
Telephone number 00 41 78 951 6767
- These are the terms on which we sell all goods to you. By ordering any of the goods, you agree to the bounds by these terms and conditions. Before placing an order on the website, you will be asked to agree to these terms and conditions by clicking on the button marked €œI have read and accept the terms and conditions€. If you do not click on the button, you will not be able to complete your order. You can only purchase the goods from the website if you are eligible to enter into a contract and are at least 18 years old.
Interpretation
- consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;
- contract means the legally-binding agreement between you and us for the supply of the goods;
- Delivery location means the supplier€™s premises or other location where the goods are to be supplied, as set out in the order;
- Durable medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
- Goods means the goods advertised on the website that we supply to you of the number and description as set out in the order;
- Order means the costumer€™s order for the goods from the supplier as submitted following the step by step process set out on the website;
- Privacy policy means the terms which set out how we will deal with confidential and personal information received from you via the website;
- Website means our website www.paterfilius.com on which the goods are advertised.
Goods
- The description of goods is as set out in the website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the goods supplied.
- In the case of any goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
- All goods which appear on the website are subject to availability.
- We can make changes to the goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
Personal information
- We retain and use all information strictly under the privacy policy.
- We may contact you by using email or other electronic communication methods and by pre-paid post and you expressly agree to this.
Basis of sale
- The description of the goods in our website does not constitute a contractual offer to sell the goods. When an order has been submitted on the website, we can reject it for any reason, although we will try to tell you the reason without delay.
- The order process is set out on the website. Each step allows you to check and amend any errors before submitting the order. It is your responsibility to check that you have used the ordering process correctly.
- A contract will be formed for the sale of goods ordered only when you receive an email from us confirming the order (order confirmation). You must ensure that the order confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an order you agree to us giving you confirmation of the contract by means of an email with all information in it (ie the order confirmation). You will receive the order confirmation within a reasonable time after making the contract, but in any event not later than the delivery of any goods supplied under the contract.
- Any quotation is valid for a maximum period of 1 day from its date, unless we expressly withdraw it at an earlier time.
- No variation of the contract, whether about description of the goods, fees or otherwise, can be made after it has been entered into unless the customer and the supplier agree the variation in writing .
- We intend that these terms and conditions apply only to a contract entered into by you as a consumer. If it is not the case, you must tell us, so that we can provide you with a different contract with terms and conditions which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business,
Price and payment
- The price of the goods and any additional delivery or other charges is that set out on the website at the date of the order or such other price as we may agree in writing.
- Prices and charges include Swiss VAT at the rate applicable at the time of the order.
- For orders placed outside Switzerland the swiss VAT will be deducted from price set on website at check out. Please check #32 for more details.
- You must pay by submitting your credit or debit card details with your order and we can take payment immediately or otherwise before delivery of the goods.
Delivery
- We will deliver the goods to the delivery location by the time or within the agreed period or, failing any agreement, without delay and, in any event, not more than 30 days after the day on which the contract is entered into.
- In any case, regardless of events beyond our control, if we do not delver the goods on time, you can (in addition to any other remedies) treat the contract at an end if:
- we have refused to deliver the goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the contract was made, or you said to us before the contract was made that delivery on time was essential; or
- after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.
- If you treat the contract at an end, we will (in addition to other remedies) promptly return all payments made under the contract.
- If you were entitled to treat the contract at an end, but do not do so, you are not prevented from cancelling the order for any goods or rejecting goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the contract for any such cancelled or rejected goods. If the goods have been delivered, you must return them to us and we will pay the costs of this.
- If any goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the order for some of those goods without also cancelling or rejecting the order for the rest of them.
- We generally deliver the goods to addresses inside Switzerland. If we accept an order for delivery outside Switzerland, you may need to pay import duties or other taxes, as we will not pay them.
- You agree we may deliver the goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
- If you or your nominee fail, through no fault or ours, to take delivery of the goods at the delivery location, we may charge the reasonable costs of storing and redelivering them.
- The goods will become your responsibility from the completion of delivery or customer collection. You must, if reasonably practicable, examine the goods before accepting them.
Risk and title
- Risk of damage to, or loss of, any goods will pass to you when the goods are delivered to you.
- You do not own the goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the goods still owned by you, in which case you must return them to us.
Withdrawal, returns and cancellation
- You can withdraw the order by telling us before the contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
- This is a distance contract (as defined below) which has the cancellation rights set out below. These cancellation rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances:
- goods that are made to your specifications or are clearly personalised;
- goods which are liable to deteriorate or expire rapidly.
- Also, the cancellation rights for a contract cease to be available in the following circumstances:
- in the case of any sales contract, if the goods become mixed inseparably (according to their nature) with other items after delivery.
Right to cancel
- Subject as stated in these terms and conditions, you can cancel this contract within 14 days without giving any reason.
- The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the goods.
- To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement setting out your decision (eg a letter sent by post or email). You can use the attached model cancellation form, but it is not obligatory. In any event, you must be able to show clear evidence of when the cancellation was made, so you may decide to use the model cancellation form.
- You can also electronically fill in and submit the model cancellation form or any other clear statement of the customer€™s decision to cancel the contract on our website www.paterfilius.com. If you use this option, we will communicate to you an acknowledgment of receipt of such a cancellation in a durable medium (eg by email) without delay.
- To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation in the cancellation period
- Except as set out below, if you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
Deduction for goods supplied
- We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you (ie handling the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of the loss.
Timing of reimbursement
- We will make the reimbursement without undue delay, and not later than:
- 14 days after the day we receive back from you any goods supplied, or
- (if earlier)Â 14 days after the day you provide evidence that you have sent back the goods.
- If no goods were supplied, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.
- We will make the reimbursement using the same means of payment as you used for the initial transaction. Unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
Returning goods
- If you have received goods in connection with the contract which you have cancelled, you must send back the goods to us at
PATER et FILIUS GmbH
Neu Letten 6a
8192 Zweidlen
Switzerland
without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired. You agree that you will have to bear the cost of returning the goods.
- For the purposes of these cancellation rights, these words have the following   meanings:
- distance contract means a contract concluded between a trader and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract in concluded;
- sales contract means a contract under which a trader transfers or agrees to transfer the ownership of goods to a consumer and the consumer pays or agrees to pay the price, including any contract that has both goods and services as its object.
Conformity
- We have a legal duty to supply the goods in conformity with the contract, and will not have conformed if it does not meet the following obligations.
- Upon delivery, the goods will:
- be of satisfactory quality;
- be reasonably fit for any particular purpose for which you buy the goods which, before the contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the contract; and
- conform to their description.
- It is not a failure to conform if the failure has its origin in your materials.
Successors and our sub-contractors
- Either party can transfer the benefit of this contract to someone else, and will remain liable to the other for its obligations under the contract. The supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.
Circumstances beyond the control of either party
- In the event of any failure by a party because of something beyond its reasonable control:
- the party will advise the other party as soon as reasonably practicable; and
- the party€™s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the customer€™s above rights relating to delivery and any right to cancel, below.
Excluding liability
- The supplier does not exclude liability for: any fraudulent act or omission; or for death or personal injury caused by negligence or breach of the supplier€™s other legal obligations. Subject to this, the supplier is not liable for loss which was not reasonably foreseeable to both parties at the time when the contract was made, or loss (eg loss of profit) to the customer€™s business, trade, craft or profession which would not be suffered by a consumer €“ because the supplier believes the customer is not buying the goods wholly or mainly for its business, trade, craft or profession.
Governing law, jurisdiction and complaints
- The contract (including any non-contractual matters) is governed by the law of the Canton of Zurich, Switzerland.
- Disputes can be submitted to the jurisdiction of the courts of the Canton of Zurich, Switzerland, where the supplier is based.
- We try to avoid any dispute, so we deal with complaints in the following way: if a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days.
Model of cancellation form
To
PATER et FILIUS GmbH
Neu Letten 6a
8192 Zweidlen
Switzerland
Email address: contact@paterfilius.com
I hereby give notice that I cancel my contract of sale of the following goods, ordered on
————-(date of order) /received on ——————————-(date received)
Name of consumer:
Address of consumer:
Signature of consumer (only if this form is notified on paper)
Date